Hi Ted:

I just wanted to send a short note to say Thanks for a job well done. We are very pleased with our new carpet and very pleased with your excellent service.

I had asked several friends and neighbors for recommendations before we started this project and not one really had a company they were impressed with.  I found Ted’s Floor & Décor on Angies List and since I trust their reviews we decided to go with you.

We couldn’t be more pleased.  From start to finish this job has been good. Jose was just the best…..and the installers were terrific !  I found it amazing that they could remember Exactly where every piece of furniture went and replaced it exactly in the same spot – even moved a bed for me !!  They worked from 9am to after 7pm to complete a two-day job in one day!   Most impressive.

It was so nice to deal with a company who keeps appointments and shows up when they say they will.No hassles and no problems from start to finish !!

The day after installation we found a small defect spot in the carpet and when you were told about it – I had calls from you and Jose telling me it was no problem and you would do a “cookie-cutter” replacement at my convenience.  That attitude and professionalism from a company is just outstanding and very hard to come by these days !!

So as you can tell I am most impressed with Ted’s Floor and we will definitely have you install our new tile next year.

Good people – Great Service – Terrific Job !!!
Thank You !!

Hoss & Cathy Smith

Wylie, Texas