“Mr. Teddy Kerby,

I want to thank you for the work that was completed last evening. I want to compliment the crew that you sent to do the work, they were professional and did an excellent job with the installation and the clean up afterwards. I am very pleased with the overall project and would recommend your services to my family and friends.

I have the final payment ready for you, I will be home all day and your welcome to drop by and pick in up anytime.

Again, thank you for the work.

Sincerely,

CSM Terry B. Zimmerman
AUS, Retired”