“Dear Ted and crew,

I just wanted to send a quick note over to tell you how happy my husband and I are with the wood floors and the work your crew did this past week. I cannot say enough about how wonderful the crew was. They were very professional, courteous and thorough, and the craftmanship was unparalleled. They took time to do things the right way, and I can tell they take pride in their work. They even cleaned the wood floors on hands and knees to ensure they left a beautiful finished product behind. They also mentioned they had worked for you for 17 and 22 years respectively, and I can see why you would want them around for that long. You should definitely be proud to call them employees. The floors themselves look amazing, and I am elated with how they have transformed our house into a home. We will definitely be customers again the next time our flooring, countertop or tile needs come up … may be soon! If we can be a reference for future customers, we’d be happy to help.

Kindest regards,

Karey and Erick M.”